FeedBack

For us at ZENITH, it was a pleasure to be at your service.Please spare a couple of minutes of your valuable time to fill in this questionnaire. Your feedback will help us serve you better in future. Thank you.

PERSONAL DETAILS
TOUR DETAILS
HAVE YOU TRAVELLED WITH ZENITH PRIOR TO THIS HOLIDAY?

HOW DID YOU COME TO KNOW ABOUT ZENITH? (TICK ALL APPLICABLE)

SERVICES BEFORE GOING ON YOUR HOLIDAY

ACCESSIBILITY OF TOLL FREE / BRANCH TELEPHONE NUMBER
HOW DID YOU COME TO KNOW ABOUT ZENITH? (TICK ALL APPLICABLE)
OVERALL KNOWLEDGE AND EXPLANATION BY THE SALES STAFF
PERIODIC UPDATE PRIOR TO DEPARTURE
DOCUMENTATION AND VISA PROCESS
SERVICES ON HOLIDAY
OVERALL QUALITY AND FACILITY OF THE HOTELS
QUALITY OF RESTAURANT USED
QUALITY OF INDIAN MEALS SERVED
QUALITY OF COACHES/TRANSPORT USED
QUALITY OF SIGHTSEEING
QUALITY OF LOCAL GUIDES (IF APPLICABLE)

GROOMING (IN UNIFORM OR NOT)
TOUR BRIEFING - CLARITY OF SPEECH / KNOWLEDGE OF DESTINATION
PROBLEM SOLVING CAPABILITY ON TOUR
POLITE/HELPFUL/COURTEOUS


OVERALL RATING OF YOUR ZENITH HOLIDAY EXPERIENCE


WOULD YOU RECOMMEND ZENITH TO YOUR FRIENDS / RELATIVES?